General:

Can I bring my own design?

Yes. Our customer service staff along with the design team will help you create and personalize your own piece.

How long will it take to order a custom made design?

Orders accepted will be assessed and time scale will be quoted individually based on the complexity of the design.

Do you do alterations / repairs to my old jewellery?

Yes we do undertake alterations and repairs.

Can I bring my old jewellery to exchange?

Yes. You can exchange your old jewellery to new designs.

Do you accept credit cards and debit cards

Yes we do accept Credit cards and Debit cards and we also have easy payment schemes with selected banks.

How can I clean my jewellery?

Soak the jewellery in a mild soap solution and gently scrub with a tooth brush and rinse it.   Let the items dry well before you store them in the boxes.

Metal Related:

What do you mean by 22 Karat gold?

It contains 91.66% pure gold.

What is rose gold?

It’s a pink coloured alloy of gold and copper.

What is white gold?

A silver coloured alloy of gold, platinum and palladium.

Gold Rate:

What is today’s gold price?

Please call our hotline 011 5414414 and our customer service staff will assist you.

Gem stones related:

Why Diamonds so expensive?

It’s a rare and precious stone.

What are the other precious stones?

Blue Sapphire, Ruby, Emerald.